Shipping & Returns
Fast, secure delivery worldwide
Shipping Information
Free Shipping
On orders above $100
Fast Processing
Orders shipped within 1-2 days
Tracking Included
Track your order anytime
Delivery Timeframes
| Region | Delivery Time | Shipping Cost |
|---|---|---|
| Nepal | 2-4 business days | NPR 100 (Free above NPR 5,000) |
| India | 5-7 business days | $15 (Free above $100) |
| USA, Canada | 7-14 business days | $25 (Free above $150) |
| Europe | 10-15 business days | $30 (Free above $150) |
| Rest of World | 15-21 business days | $35 (Free above $200) |
Returns & Exchanges
7-Day Return Policy
We offer a 7-day return policy from the date of delivery. Items must be in original condition with all packaging intact.
Return Process
1
Contact Us
Email us at returns@shivayrudraksha.com with your order number and reason for return.
2
Get Approval
We'll review your request and provide return instructions within 24 hours.
3
Ship Back
Pack the item securely and ship it back using the provided return label.
4
Receive Refund
Once we receive and inspect the item, we'll process your refund within 5-7 business days.
Non-Returnable Items
- Custom-made or personalized Malas
- Items damaged due to misuse or improper care
- Products without original packaging or tags
- Sale or clearance items (unless defective)